Hello again everyone. Just had a user tried to call to a number that is 900-1234 and get a "Access Deny".

When getting an outside side, we dial "9" first then the number. In this case, she dial 9, then 900 then get the access deny. How do I resolve this?

Also for voicemail, is there a way to download individual message? since the max retention for voicemail is 99 days. I could do a full backup of voicemail but would like not to do that for one person.

Currently I set voicemail to 99 days for retention and max vm of 250. So after the 99 days, does the oldest VM get deleted? or would it stay in there since you can have a max of 250 VM?

Thank you again for all your help.