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Joined: Aug 2005
Posts: 908
Member
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OP
Member
Joined: Aug 2005
Posts: 908 |
We recently upgraded to a 5600 and EM. We had an Axxess with VPU before. Our voicemail to email functionality is working fine. However, some of our smart phone users are having an odd problem. The attachment created by EM has a file name such as 02207349.wav. When some of the phones get the email, it has been changed to seMessaging\.wav. Which, of course, is jibberish to any application that may be used to listen to the attachment. This is not service specific. We have users on AT&T and Sprint. On some phones it works, on others, it does not.
Does anyone have a clue? Is the numbered file creating a problem for some? Is there a way to change the file naming?
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