This is to me a very weird one.

Components: Axxess w/ 10.003, 5200 w/ 3.0.6.171, 8662 IP Phones. Mixed environment


Ports currently set to open:

TCP: 5566, 5570
UDP: 5567, 5004-5070
UDP: 6004-7039 (8662/5200)


ISSUE: We have an office in the US (Axxess) and in the UK (5200). The UK Office is entirely IP.

All Corporate Office locations (3 in US, 1 in UK, 1 in France, 1 in India) work fine, any office can call any office.


We have a REMOTE User in Holland homed off the IPRC in Bristol.

I can call him from my US Office w/my digital ext., all works well. Same in reverse (he can call me).

I have set up a test IP phone homed on the UK IPRC, same as his - that also works.

HE CAN NOT TALK TO THE UK!! Phones ring, either way, but no sound, either direction.

Almost CAN'T be a blocked port, or how could I talk to him?

The 'bang head' icon in this case quite literal! Anyone got a clue?

:bang: :bang: :bang:


Carmac