|
|
Joined: Mar 2012
Posts: 140
Member
|
OP
Member
Joined: Mar 2012
Posts: 140 |
Hello everyone, I've ran into the following issue: If we forward an inbound call to an internal number that is not available (plug out) then the call gets routed to the default ring group 500. In my example I set the inbound call to ring a SIP extension number which is not active (not registered - plugged out). When calling it the call automatically goes to the default ring group 500.
I want the caller to not get forwarded to the default group, but to hear the unavailable/unreachable sound and then hangup. Is there a way to disable this, or edit the default ring group that is chosen?
Thanks.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
Forums84
Topics94,288
Posts638,794
Members49,767
|
Most Online5,661 May 23rd, 2018
|
|
|
|
|