Good Morning All,

I’m having a weird issue with a NS-700 unit.

When an incoming call is received on CO1 – Line 1 (ICD 601 – Ext 101) and its being transfer to either of two extensions (ICD 602 – Ext 102 & 103) the line one for some reason if answered or unanswered gets stuck.

After this happened if you call Line 1 (CO1) it rings on your side but not on the phone itself.

Anyone got an idea of what’s up with this or how to force the system to release the line?

Line configuration & Extension info

CO1 – Main line (ICD 601) - 101
CO2 – Line 2 (In ICD 602) - 102
CO3 – Line 3 (In ICD 602) - 103
CO4 – Private use for back office (Not in an ICD) - 104

There are 5 extensions (101 – 105)

You help as usual is greatly appreciated.