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Joined: Jul 2003
Posts: 1,231
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OP
Member
Joined: Jul 2003
Posts: 1,231 |
hello we have a new install and customer says held calls are dropping sometimes. and once in a while more than one will drop at a time. its the summit 100 configured 408. so far calls not not on hold arent dropping. i called and was left on hold for 20 minutes and never got dropped so i dont think its a timer. they also told me that the third caller doesnt hear message on hold. they get silence. any ideas would be appreciated. dave
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