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Joined: May 2003
Posts: 2
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OP
Member
Joined: May 2003
Posts: 2 |
I have ACD turned on and it appears I have 150 agents logged in--however if I add agent-login I get the Avaya template for listing the agents. login id's, skills etc, but no agents nor can I add any--I can write vectors and VDNs--- so is there a feature I must turn on to allow agent creation????
Thanks
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