Hi,

I am not a phone guy...so pls bear with me. I love this forum and learn a lot from it. I get stuck with administering our system b/c our corporate folks don't do too well at taking care of our regional office.

Anyway, we recently had a new card added into our phone cabinet so that we could gain some internal extensions, and I think it was not done (put in the correct location) correctly. The company that sold it to us (not the installers) are telling me that the new extensions cannot utilize voicemail as a result without substantial reprogramming. Does that make sense?

The cards are in the following order: (I can get more info tomorrow when I am in front of the cabinet)

4 slots in cabinet [Linked Image from sundance-communications.com]ordered)
extension card 1 (400 I think),VM,extension card 2 (400 I think),extension card 3 (400 I think)

Is this incorrect?

Sorry I am low on the details right now,...wanted to get this out while I remembered.

Thanks,
Aggieangler