Hi guys. i have a customer who has a acs 5.0 and he wants to add a voicemail.
1. he wants some lines to ring with a unique tone, and if not answered then go to a message other than the main greeting. (4 companies sharing a system and vm)but he wants all exts to be able to answer all lines. can you have 8 different tones ringing at all exts but be answered differently by the vm if not picked up by an ext user.

2. is there a directory function. can you dial 3 for directory and after hearing the directory choice dial the ext directly and be transferred.
3. can you dial 4 for information about a product then dial 5 from that message to another message.