atcomsystems.ca/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems Using two operators with DID main number

I haven't ran across this in a while, and can't remember if there is a fix for this. I have a customer who is using a DID number has their main number, with Direct console operator. They want to add a second console to help answer calls. If I switch to QCC and add a second console, does this work? If not, any suggestions?