MAP5/P is integrated with a Prologix via mode code. All channels are in service and assigned unique extensions in the Prologix AUDIX hunt group.

AUDIX covers calls made to extensions perfectly. Users can login and retrieve messages. AUDIX triggers MWL correctly.

The Auto Attendant is where I'm having trouble. I can reach an extension via *T (basic call transfer) while the main greeting plays, however I cannot tranfer via button options. A non-default greeting is recorded, and my menu option is set to "e" for extension and the action set to "transfer". When I choose this option, I get the infamous "Transfer cannot be completed. Try again...later. Please disconnect."

I have created an allowed number list in the AUDIX and the COS in the Intuity and Prologix seems fine. Arghhh! I must have "man vision" (the problem is right in front of me and I can't see it).

Any suggestions will be greatly appreciated.

"Press play and record at the same time" -- Tim Alberstein