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Joined: May 2002
Posts: 4,298 Likes: 7
Moderator-Avaya, Polycom
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OP
Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,298 Likes: 7 |
Customer has 8 pots lines. Only 7 should be ans by AA. 1 should just ring. However the 1 is answered after 4 rings and is transfered to the operator. It is not assigned as a line in the AA.
Thanks for any help.
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