I was testing the voicemail broadcast feature for one of our huntgroups. Yep...It works just like it is supposed to. It copied 2 messages to all of the hunt group members. Consequently, their VOICEMAIL waiting LED is now RED on their phones. The problem is these are CSRs who do not have access to their voicemail boxes and absolutely freak out when something is different on their phone. Is there a way for me to clear each mailbox without accessing their voicemail boxes? I tried on one user to delete the WAV files in her mailbox, but that did not reset the LED. How else can I delete their voicemails without directly accessing the mailboxes? This forum has been a tremendous help to me and I appreciate your assistance