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Joined: Dec 2009
Posts: 10
Member
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OP
Member
Joined: Dec 2009
Posts: 10 |
I've got a Legend R5 system that has some system phones randomly freeze up and then restart with a "ghost" call on hold. The first few phones that were affected were on the same 408MLX module (Slot 2) so my first step was to verify the problem and replace the module. Today the operators phone also froze along with 3 other system phones (operators phone in position 1/ 1, other phones on seperate module). I am now leaning towards the processor as the problem. Would anyone else agree? Below is the error log which I reset around 10:30 am. All of these errors occured in a 3 hour period. I dont have tons of experience with this particular system and the customer is watching their wallet so I would like some input before ordering the part from my BP. Thank you!
ERROR LOG
Last 30 System Errors:
Message ss/pp Cnt First Last Code INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:13 0010 INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:13 0010 INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:13 0010 INVALID SLOT INTERRUPT 00/00 - - 00/00 00:00:00 0010 INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:13 0010 INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:13 0010 INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:13 0010 INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:13 0010 INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:13 0010 INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:13 0010 INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:13 0010 INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:13 0010 INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:13 0010 INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:13 0010 INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:13 0010 INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:13 0010 POWER UP COLD START 01/00 - - 01/25 13:40:17 0016 NO I-VMS PORT IN SERV 00/00 - - 01/25 13:41:48 0C01 LOST IDLE MESSAGE ERROR 01/10 - - 01/25 13:46:18 840F INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:12 0010 INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:12 0010 INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:12 0010 INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:12 0010 INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:12 0010 INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:12 0010 INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:12 0010 INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:12 0010 INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:13 0010 INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:13 0010 INVALID SLOT INTERRUPT 00/00 - - 01/25 13:40:13 0010
Permanent Errors:
Message ss/pp Cnt First Last Code
Transient Errors:
Message ss/pp Cnt First Last Code LOST IDLE MESSAGE ERROR 05/10 003 01/25 10:49:14 01/25 13:04:00 840F LOST IDLE MESSAGE ERROR 02/10 001 01/25 10:57:08 01/25 10:57:08 840F NOT IN NORMAL OP MODE 02/00 001 01/25 11:00:17 01/25 11:00:17 7801 LOST IDLE MESSAGE ERROR 01/12 001 01/25 11:02:41 01/25 11:02:41 840F LOST IDLE MESSAGE ERROR 01/10 005 01/25 11:12:14 01/25 13:46:18 840F LOST IDLE MESSAGE ERROR 03/11 001 01/25 11:14:36 01/25 11:14:36 840F SANITY INT NOT GENERATED 02/00 003 01/25 11:21:17 01/25 11:21:19 7802 INVALID SANITY RESPONSE 02/00 003 01/25 11:21:17 01/25 11:21:19 7804 LOST IDLE MESSAGE ERROR 02/12 001 01/25 11:52:59 01/25 11:52:59 840F LOST IDLE MESSAGE ERROR 05/11 002 01/25 11:54:12 01/25 13:19:13 840F LOST IDLE MESSAGE ERROR 03/09 003 01/25 12:16:46 01/25 13:20:05 840F LOST IDLE MESSAGE ERROR 01/09 001 01/25 12:16:53 01/25 12:16:53 840F LOST IDLE MESSAGE ERROR 01/11 001 01/25 12:27:27 01/25 12:27:27 840F INVALID SLOT INTERRUPT 00/00 189 01/25 12:40:08 01/25 13:40:13 0010 ERROR LOG
SLOT STREAM CNT EXCEEDED 05/00 001 01/25 12:40:08 01/25 12:40:08 000C POWER UP COLD START 01/00 002 01/25 12:40:13 01/25 13:40:17 0016 NO I-VMS PORT IN SERV 00/00 002 01/25 12:41:44 01/25 13:41:48 0C01 LOST IDLE MESSAGE ERROR 04/12 001 01/25 13:20:41 01/25 13:20:41 840F SLOT STREAM CNT EXCEEDED 01/00 001 01/25 13:40:12 01/25 13:40:12 000C SLOT STREAM CNT EXCEEDED 03/00 001 01/25 13:40:12 01/25 13:40:12 000C
Also forgot to add, system has been restarted and I have tried doing a board renumber as well as defaulting the system the then restoring.
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