i have a call center that uses CRM and wants to intergrate with CRM. i am have ing a h*ll of a time getting answers from Avaya. has anyone done this? we are trying to get it working in office first. we have a IP 406 R5 and selling a 500 R6 with SIP phones.
thank you


Martin Wolfe
Wolfe Communications
Servicing the North Bay
Sonoma, Marin, Napa, Lake, San Francisco, Mendocino
ESI, Avaya, Star2Star,and Toshiba Installer