One of my techs called in this morning and was having issues assigning a trunk port as MOH on a Magix..

we both confirmed that the trunk wasn't assigned to any phone, not part of a pool, was set for LS, and is in fact on an 800 GS/LS card..

system completely idle

We also checked to make sure that there wasn't another line assigned as the port...
if you print up the database, is says MOH port..blank

We can't get any LS trunk to take as MOH, which would typically happen if it was already assigned.

I am starting to think that there is a processer issue, but I figured I would just run this buy someone to see if their memory is jogged.

Typically Magix with PRI... the only thing out of the ordinary is the orignal installing company put two 800 cards in slots 1 and 2, then a 024 card. They should have done it the other way around, and I am not sure why they didn't, but the system has not had any apparent issues until we attempted to assign MOH..


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com