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#100578 10/18/11 03:23 PM
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This is weird. I have a customer with a ACS rel 4, and a PC card large VM. Every 3rd time you access the voice mail, 777, it goes through. The rest of the time it just rings. I reseated the card, checked the programming and you can always access the vm extensions, 78 and 79 directly.

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Did you make 100% sure that 78 and 79 are the ONLY exts in 505?


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That could be, he had an old partner mail. I'll check today

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That was it, one of my techs didn't take out the old extensions from the vm group. I didn't even think of this because it's been changed for 8 months and they never said anything. Thanks


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