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Joined: Mar 2008
Posts: 250
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OP
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Joined: Mar 2008
Posts: 250 |
This is weird. I have a customer with a ACS rel 4, and a PC card large VM. Every 3rd time you access the voice mail, 777, it goes through. The rest of the time it just rings. I reseated the card, checked the programming and you can always access the vm extensions, 78 and 79 directly.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Did you make 100% sure that 78 and 79 are the ONLY exts in 505?
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Mar 2008
Posts: 250
Member
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OP
Member
Joined: Mar 2008
Posts: 250 |
That could be, he had an old partner mail. I'll check today
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Joined: Mar 2008
Posts: 250
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OP
Member
Joined: Mar 2008
Posts: 250 |
That was it, one of my techs didn't take out the old extensions from the vm group. I didn't even think of this because it's been changed for 8 months and they never said anything. Thanks
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