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Originally posted by shootkevin:
Mongo- my post was that 8.1 appeared to offer nothing new for the small market. Although I vented on a few other issues, my post was to start a discussion to see if I missed anything. Does the new release 8.1 offer anything new for the 10 station dentist office or other small, price sensitive market place? Just wanted to see if I missed anything on this release.
We just a similar install as you are referring too. While I don't normally do a lot of the Partner or Basic versions, it was a perfect scenario. A dentist office with 4 lines and 8 phones. I could have gotten a different system a bit cheaper, but the ease of programming made up the cost difference on the equipment. No time wasted on call backs and programming. Customer loves the phones and is happy.


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Originally posted by Z-man:
We just [did] a similar install as you are referring too. While I don't normally do a lot of the Partner or Basic versions, it was a perfect scenario. A dentist office with 4 lines and 8 phones. I could have gotten a different system a bit cheaper, but the ease of programming made up the cost difference on the equipment. No time wasted on call backs and programming. Customer loves the phones and is happy.
That's why a fixed feature set is so important for the sub 20 market and that's why the Partner was so popular. We don't need to be able to make the system do whatever the customer or some IT guy dreamed about the night before making the programming for even basic features complicated. Whenever that situation came up in the old days we just told the customer that the system can't do that and that was it. Don't know why it should be any different now.

-Hal


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The IPO Partner/Basic Edition and the Partner ACS are basically the same thing except you can go larger on the IPO. The cost isn't that much different either. So if all you want to do is install Partner type systems, I think its a pretty good fit.


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Originally posted by Z-man:
The IPO Partner/Basic Edition and the Partner ACS are basically the same thing except you can go larger on the IPO. The cost isn't that much different either. So if all you want to do is install Partner type systems, I think its a pretty good fit.
Right, except that the VM isn't near what the old Partner Messaging was. So it's really a step backwards.

-Hal


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Right, except that the VM isn't near what the old Partner Messaging was. So it's really a step backwards.
I agree, we install very few IPO's in Partner mode due to that alone.
If Avaya would give the VM a Mon-Sun drop down box, increase the number of AA/Sub-menu's, fix that problem with analog station ports not ringing on incoming calls in "key mode" and increase the number of Euro sets you can use ,........... that would be a huge help to the Partner mode IMHO.


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Originally posted by mdaniel:
[QUOTE]... and increase the number of Euro sets you can use ,...........
That is our biggest challenge with moving actual Partner ACS customers over. I have a great solution for up to ten or twelve phones - but anything larger, they'll really need a forklift as I cringe at mixing Parter and 1400 phones on same system.

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Originally posted by mforrence:
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Originally posted by mdaniel:
[b] [QUOTE]... and increase the number of Euro sets you can use ,...........
That is our biggest challenge with moving actual Partner ACS customers over. I have a great solution for up to ten or twelve phones - but anything larger, they'll really need a forklift as I cringe at mixing Parter and 1400 phones on same system. [/b]
I agree. Either eliminate support for the ETR phones completely and make everybody buy new 1400s when they upgrade (which I don't recommend) or increase the ETR capacity to what the old Partner ACS was- 48 extensions.

What I always believed was that the IPO Partner was a half hearted effort to keep the Partner legacy alive. Avaya would much rather everybody move to the IPO platform and save them money. That's why the Partner mode is not comparable to the old ACS. Because of that I expect that at some point they will dump Partner completely citing lack of sales.

If it were me I would have it the other way around. My flagship product would be the Partner with increased capacity, ease of programming and a fixed feature set aimed at the sub 100 which is probably 99 percent of the market. There was a reason the Partner was the #1 selling small business system. What they do now is design the IPO for the 1% of customers who will actually use the features and ram it down the throats of the other 99% with aggressive sales because there is nothing else.

-Hal


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Hal- thanks for the viewpoint. That was the intent of my first post. Simply to see if others were seeing things as I did.

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So, maybe we start a new thread, but..What are 5 features or things you want changed in the IPO partner Edition?

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Great idea Matt.

-Hal


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