atcomsystems.ca/forum Forums TDM Business Telephone Systems Mitel Telephones & Systems Mitel 3100

I have a mitel 3100 and in the log file there are some errors. Where can i find information on these errors.

There may be some info in the online help. Most of the time only Mitel has the info on what the logs mean. You could post some of them and we might be able to hlp you out.

Simon

Here are the 4 error that are in the log file.

Log Type: Software
Log Number: 1688
Severity: Error
Date: 2005/Jan/17
Time: 13:22:34
Source: IPVMAP
Description: Cipvm_TonePlan::mitelToVtgCPTranslator-> Error detecting Tone, tone id is: 30079844
Module: IPVMAP
File Name and Line Number: ipvm_toneplan.cpp;451

Log Type: Software
Log Number: 1687
Severity: Error
Date: 2005/Jan/15
Time: 16:41:50
Source: CAVH_SYS
Description: CAVH_SYS_UserMgt::allocateDefaultSimTuples()->Failed to get default tuple for 3.0
Module: CAVH_SYS
File Name and Line Number: CAVH_SYS_UserMgt_Ipera1k.cpp;341


Log Type: Software
Log Number: 1686
Severity: Error
Date: 2005/Jan/15
Time: 16:41:50
Source: AVS Adaptor class
Description: validateInput()->The database adaptor does not register to the AVS Adaptor
Module: AVS Adaptor class
File Name and Line Number: AVS_Adaptor.cpp;1756

Log Type: Software
Log Number: 1685
Severity: Error
Date: 2005/Jan/15
Time: 16:41:33
Source: MtceApplication
Description: CMtceAPP::StartUp - Unexpected Result CGenAPP failed to start
Module: MtceApplication
File Name and Line Number: MtceAPP.h;235

mikel,

I have poked around a bit in the docs and notes I have. Haven't come up with much. Looking at the first one however is something I have seen in a number of 3100's. One thing you should know about Mitel's call control logs: They are not as bad as they look. You should see the stuff that comes out of the 2K/3300!

I would only be concerned about these if they all of a sudden started AND you are noticing funny operation in your 3100. Otherwise if you have to know you will need to contact Mitel tech Support.