Business Phone Systems

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Joined: Jun 2003
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Hello from California,
Having trouble programming a key line or multiple call line apperance of an existing extension on a superset 4. Software is MS55,
fresh out of the box.
When I enter the existing ext,I recieve an error code of "A03 Directory number already exists" Yes, the ext. already exists, and I am trying to make it a key line or multiple call line.
Well, I have been working with Mitel for many years, programmed many superset 4's this way, and am quite baffled. A number of my associates that I have called for help, says that they have had the same problem, and please let them know what the answer is.
THX, Richard

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Did you initialize the software? The system is probably from the secondary market, so there may be conflicts or corrupted info in the memory.


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<font face="Verdana, Arial" size="2">Originally posted by fifty5footer:
Did you initialize the software? The system is probably from the secondary market, so there may be conflicts or corrupted info in the memory.</font>

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Thanks for the suggestion. The software is brand new, system has been intilized and default programming loaded.


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