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#103281 05/24/05 12:52 AM
Anonymous
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I work in the IT dept and we have a Mitel SX200 running lightware 19 that kept crashing yesterday. We kept calling our vendor but they said it was a power issue and to turn the power off and back on and make sure it was connected to the UPS. We were unable to read the alarms on the console but when the system would go down the following would display on the console

WAITING FOR SYNCHRONIZATION
U-LAW COMPANDING
MAIN 1.10 BOOT 1.2

Also on the control card in the phone system the 2 LED display were showing a 3 and a 1. Do these numbers mean anything? The system was in a cycle of crashing multiple times from noon until about 4. It stayed up and running for the last hour of the day but we are concerned that the same may happen again. Our vendor refused to come out last night or today to look at the system.

Anyone have any suggestions?

Thanks

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#103282 05/24/05 03:20 AM
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i would think about getting a new vendor do you have a modem hooked up to the system?

#103283 05/24/05 03:23 AM
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Yes we do, but we are not sure of the number for it. It looks like it is Ext 7933

#103284 05/24/05 05:44 AM
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The console display is common, that is what it displays when system is comming up or when you first plug console in. you may have been having a power issue, however it could be 100 other things. If you would like some support, I would be willing to talk with you by phone. I am in Maine, so not likly to be able to help you any other way, e-mail me if you would like.
[email protected]
207-557-1300


Darrell Gudroe
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#103285 05/24/05 08:13 AM
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i can probobly help you remotly we can try the modem is you like e-mail me and let me know


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