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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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OP
RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
customer has a two cabient sx200 lightware 15
digital controll cabinet , analog station and trunks in second cabinet.
key voice corprate office VM
. I know we need to forward busy and ring no answer to the VM hunt group (777) but where do we specify that .
we did get it to go to 777 but it just goes to the main vm greeting and not to the extension mailbox.
I set this up orginally several years ago and there inhouse guys have been handling it since ,
I dont do a lot of mitel and would appreciate any guidence .
Skip ------------------------------------
Serving SW and West central Fl since 1984
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Joined: Jul 2003
Posts: 1,132
Member
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Member
Joined: Jul 2003
Posts: 1,132 |
The ons integration on the mitel requires you to forward the phone to a system speed dial bin that has the hunt group access number, some pause(s), integration info, maybe more pause(s). i.e. 777*9*6***9 (where 777 is the hunt group, *9 is a 1 second pause, *6 is the extension, ** is a single *, *9 another 1 second pause).
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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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OP
RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
THANKS I rember now we had it pointed to speed dial bin 200 as I recall.
the manualS are one site but im prety sure that I have the string noted in there , I just needed the memory boost
Skip ------------------------------------
Serving SW and West central Fl since 1984
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