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#103462 - 08/04/05 03:56 PM mitel sx200 , ONs setup issues  
Joined: Jan 2004
Posts: 6,478
skip555 Offline
Moderator-Nisuko-Tie, General
skip555  Offline

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Joined: Jan 2004
Posts: 6,478
Sarasota FL
Customer has SX 200 lightware 15 software, Key voice corporate office DOS based VM
IM trying to set up ONS integration, have all the voice mail ports in a hunt group with ONS VM port's in a COS with ONS ,all the COS options that the manual specifies are correct

its a two cab system the digital controll cards and the console are on cab one, the second cabinet is all analog trunk and staion cards .

can I use ONS with analog station cards ?

I'm is trying to set up abbreviated dial.

I have 777 (Vm hunt group)
*9 (pause)
Now it asks for digits that the VM is looking for, I cant find them in the VM manual) any ideas what to use?
*6
*9

When I do get the abbreviated dial digits together how do I reference them, so the calls are returned to vm and go to proper mailbox?

Do I have to call forward each extension, or is there some sort of global command I can use to call forward all ?

I tried to forward on extension and it wouldn't let me call forward to abreviated dail , I tried 63,4 (for busy /no answer) 71 (abbreviated dial access code) then 6 (index number)

acording to the manual abreviated dial is a valid destantion

I couldn't get past 7, 634 ,7 then fast busy.

I can use 634 and a valid extension number and the call forward works


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#103463 - 08/05/05 10:35 AM Re: mitel sx200 , ONs setup issues  
Joined: Jul 2003
Posts: 1,123
johnp Offline
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johnp  Offline

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Joined: Jul 2003
Posts: 1,123
Ann Arbor, MI
The message forward speed dial should be 777*9***6*9, the message retreive speed dial should be 777*9#*6*9. Make sure the keyvoice trans.txt file has the following lines:
*X=X*,*
#X=#,X

verify the cos of the station for speed dial access, check that option 21 and 22 are enabled in form 4.

#103464 - 08/05/05 11:21 AM Re: mitel sx200 , ONs setup issues  
Joined: Jan 2004
Posts: 6,478
skip555 Offline
Moderator-Nisuko-Tie, General
skip555  Offline

Moderator-Nisuko-Tie, General
*****

Joined: Jan 2004
Posts: 6,478
Sarasota FL
I got it working the problem was ,I didnt have call forward to a remote number allowed in the COS so as a result I couldnt forward to the abreviated dial number.

once I got that in it worked fine.

the code I used was 777*9*6*9

thanks for your help


Skip
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Serving SW and West central Fl since 1984

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