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#104627 07/18/06 09:51 AM
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Using your example, program the digits "8003978" or "8883978"as the speed dial, hunt group, or ACD path (whichever option you were going to use).


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#104628 07/18/06 10:34 AM
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Do I not need to tell it to ignore the last 3 anywhere?

#104629 07/18/06 10:58 AM
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You can't have it ignore just the last 3 . If the calls reside on the same PRI you are sol . One entry per TSA sorry . But there's a work around some where . You could front end with a vm call processor and use that to direct to differnt groups . It would also give you TOD/Holiday control ! Just a Thought ! wink


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#104630 07/18/06 10:59 AM
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Nevermind...I understand now....However I just discovered we are not unique on the first 7 either for all numbers invovled....

Does anybody know why Big Telcom Man charges so much for custom translation? I have never had this problem with other providers....

#104631 07/18/06 11:35 AM
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You would have to name a provider . Just don't bad mouth them here . It's not allowed ! wink Also fill in the blanks on your profile , please !


Let It Be , I live in a Yellow Submarine . SCCE
#104632 07/18/06 10:39 PM
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I think on SX-2000 this can be done !
As I said before I never worked with 3300 so I don't know there, but if at 3300 is the Form named : "Node Identity Assignment" (NO) like at SX-2000 I think this can be done at 3300 too. Maybe Mr. OBTW can say if this is posible at 3300 too.
The second condition is of course that your provider routes all 10 digits or at least the last digits that can make a diference between the toll free numbers - in your example at least the last 8 digits.
There are much more particulary conditions especially your internal and external plan number and how many normal DID range number (not toll free) with the same first 6 digits you have.
The idea is that we can make the diference from the 2 toll free numbers in your example by absorbing diferent amout of digits from behind and remaining with maximum 7 digits so that we cam internaly route them.
To understand exactly I continue your example with the supose that you have the only 2 toll free numbers (is posibly with 4 too) and only one DID range of 1000 numbers with the same 6 digits in front , example 343 545 xxx .
1) Ask your provider to route all 10 digits to you.
2) In the "Trunk Service" form for the DID trunks you write 0 in digits to absorb.
3) In "Node Identity Assigment" (NO) form you write at "Local Node Indentifier" the folowings lines:
343545
800397
88839
This digits are absorbed from the front of numbers. The inconvenient is that they will be absorbed in all DID links not only in that one !
So the 800 397 8888 became 8888 number and 888 397 8888 number became 78888 number.
4) Program sistem speed calls or hunt groups for 8888 and 78888 to route to the numbers you want if you want that the stations remain with normal internal numbers too.
You have to check that the numbers 8888 and 78888 are not conflicting with others numbers or codes or ARS exactly .
In the NO form you can have only 5 Local Nodes Indentifiers with maximum 7 digits each. In your example is enough but I don't know in your real case if this is enough.

#104633 07/19/06 07:33 AM
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XO

#104634 07/23/06 08:36 PM
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Sorry I don't know what means XO .
Did you solve your problem ?

#104635 07/24/06 02:42 AM
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XO communications...

We installed another trunk card...Routed based on 10 digits to the trunk, performed digit modification and looped it back. We tied the trunks together with a crossover cable. Costs some money but saved us a TON over what XO wanted to charge for custom DNIS.

#104636 07/24/06 07:59 PM
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I thinked at this solution too, but I cosidered too expensive because you have to use 2 digital links (crossovered) and the provider has to send to you all 10 digits.
In my solution the telecom provider has to send all 10 digits too but you don't need 2 crossover digital links (I say digital because you probably want to maintain caller ID on that tool free mumbers).

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