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Joined: Apr 2008
Posts: 3
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Member
Joined: Apr 2008
Posts: 3 |
You should consider a yearly maintenance contract for your system... In Canada, most major retailers (Bell, Rogers, etc) will provide these contracts as well as support.
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Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
Richard, I don't know what Mitel's arrangement for resetting the password is in Canada, but in the states, $$$$. Requires notarized paperwork, 2-4 weeks of legal smegal stuff and inspection/verification by Mitel, including making sure owner/customer is not on 'owes money, don't co-operate list' for want of a better description, then they get with the owner or certified tech and run them thru some access drills and give them a code that defaults the password(s). Not cheap, and not easy. John C. (Not Garand)
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: May 2004
Posts: 336
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Member
Joined: May 2004
Posts: 336 |
I have a large customer that I've serviced for years and now since ownership has changed hands getting paid is like pulling teeth for myself and other vendors and that is exactly why I have both of their PBX's locked down.
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