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#107579 - 03/19/08 06:42 AM sx50 meltdown  
Joined: Oct 2007
Posts: 4
jozev Offline
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jozev  Offline
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Joined: Oct 2007
Posts: 4
Dallas
ok I don't know if it caused it, but we had some weather issues, didn't lose power, but the system is basically dead. The display keeps cycling between no communication, console reset, & flashing the date. It worked briefly, I could recieve calls, and dial extensions, but every few minutes the time would reset itself. Now the console does not respond to anything, and all the extensions have broken dial tones and cannot dial anything.

Am I boned?

I know it's old, but as I sit here without the ability to recieve calls I gotta focus on what it would take to get this running. (for now at least.)

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#107580 - 03/19/08 07:28 AM Re: sx50 meltdown  
Joined: Aug 2006
Posts: 1,109
Dane Offline
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Dane  Offline
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Joined: Aug 2006
Posts: 1,109
Melbourne Florida
Hell that could be anything from a bad MCC, to a bad Power supply, to a failing battery on the software module. I think you are hosed and the problem is you are going to need a stockpile of parts to figure it out - unless someone here has run into the exact problem an can give you some better direction.

Good luck.

#107581 - 03/19/08 09:09 AM Re: sx50 meltdown  
Joined: Oct 2004
Posts: 1,056
fifty5footer Offline
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fifty5footer  Offline
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Joined: Oct 2004
Posts: 1,056
Phoenixville, PA
The best thing you can do, without having any spares, is to re-initialze the software.
If that works, you'll at least be able to receive calls!


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#107582 - 03/19/08 09:37 AM Re: sx50 meltdown  
Joined: Oct 2007
Posts: 4
jozev Offline
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jozev  Offline
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Joined: Oct 2007
Posts: 4
Dallas
is that something I can do, or is that a tech thing?

#107583 - 03/19/08 10:41 AM Re: sx50 meltdown  
Joined: Oct 2007
Posts: 4
jozev Offline
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jozev  Offline
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Joined: Oct 2007
Posts: 4
Dallas
Oh, the display also says 17-U 0 if that tells anyone anything.

#107584 - 03/19/08 12:04 PM Re: sx50 meltdown  
Joined: Dec 2005
Posts: 6,264
Lightninghorse Offline
Moderator-Mitel, Panasonic
Lightninghorse  Offline
Moderator-Mitel, Panasonic
*****

Joined: Dec 2005
Posts: 6,264
Fayetteville, NC
Really, you'd be better served by contacting one of the techs listed in installers up above. Either that or someone in your neck of the woods will see your post and PM you. John C. (Not Garand)


When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
#107585 - 03/19/08 05:43 PM Re: sx50 meltdown  
Joined: Nov 2004
Posts: 297
TDS Offline
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TDS  Offline
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Joined: Nov 2004
Posts: 297
Moore SC 29369
I would power down system back all the cards out
about 2" then restart if it contiunes to do the reset bad main control Or power supply If its ok
power off then insert each card and power on
one bad card can cause the system to go nuts.

#107586 - 03/19/08 07:36 PM Re: sx50 meltdown  
Joined: Apr 2006
Posts: 1,970
TexasTechnician Offline
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TexasTechnician  Offline
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Joined: Apr 2006
Posts: 1,970
Nowhere

#107587 - 03/20/08 06:37 AM Re: sx50 meltdown  
Joined: Oct 2007
Posts: 4
jozev Offline
Member
jozev  Offline
Member

Joined: Oct 2007
Posts: 4
Dallas
ok, 1 last question and I'll stop. I called out the tech, apparently he needs info to get the voicemail active again. It's old, but the only info I can find on the machine is resound release 5 version 2.3 I have searched online for years looking for that info, but I have never been able to find it. I don't know exatcly what it does aside from voicemail. I figured y'all might know, but I wont press my luck.


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