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Joined: Apr 2008
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Does anyone know the capabilities of the SX200 to enable recording of telephone calls?
What may need to be added?
Thanks,
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Joined: Oct 2004
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Which kind of 200 (analog, digital, light, EL, ICP)??
Will you be recording selectively, or all calls??
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Joined: Apr 2008
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I have a 200 digital and would like to record all calls. Initially 5-10 stations which may expand to 20+ Shortly.
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Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
Analog (S/L) or Digital (Superset)? Analog is easy, even Radio Shack should be able to help you. Digital, well.... you're probably going to have to pick that off the handset outlet, which means it will be easy to disable. At that point, you'll probably have to do trunk recording. Depends on what the recording is for , whether or not users will co-operate and get good recordings. Oh, yeah, don't forget the LEGALITIES! John C. (Not Garand)
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Apr 2008
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They are digital (Superset 420's) and the interviewers use a headset key to dial. Would trunk recording be handled from the system via a voice mail or what?
Thanks,
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Joined: Oct 2004
Posts: 1,057
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That system is to old to have voice mail integrated for call recording. You're going to need external recording equipment (dictaphone), and some sort of adapter to "grab" the analog voice.
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