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#111272 - 02/12/10 04:49 AM Re: MOH setting up in SX-200D (G1004)  
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johnp Offline
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You can verify by removing the card and visually inspecting. On a Digital, bay 2 - slot 3 is lower right, upper level on left. What else is on the universal card? Also what type of card is in bay 2 slot 4?

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#111273 - 02/12/10 05:48 AM Re: MOH setting up in SX-200D (G1004)  
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#111274 - 02/12/10 06:09 AM Re: MOH setting up in SX-200D (G1004)  
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johnp Offline
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If we are in agreement, the 600 Ohm output of your music source needs to be connected to pair 23(V/G) of the bay 2 slot 3&4 block.

The module only provides an interface to an external source.

My question regarding slot 4 is if there is a T1, they may have failed to recconnect the cable.

#111275 - 02/15/10 04:32 PM Re: MOH setting up in SX-200D (G1004)  
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acitech Offline
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Sorry but I'm on the same point: MOH doesn't work. MOH module is on Univ Card (module # 4). Option # 602 is ENABLE in all COS in use (rooms, trunks, digital phones, console, ...) now.

I took a look on cards and they are as follow:

Bay=02 Slot=03 UNIVERSAL CARD
02-03-01 CONSOLE MODULE
02-03-02 DTMF RECEIVER
02-03-03 DTMF RECEIVER
02-03-04 MUSIC PAGER MODULE (Music/Paging Module 9109-018-000)

Bay=02 Slot=04 UNIVERSAL CARD
02-04-01 CONSOLE MODULE
02-04-02 DTMF RECEIVER
02-04-03 Non programmed
02-04-04 Non programmed

I punched down on pair 23 of J25, MOH amplifier 600 ohm output, I'm able to hear it but several calls on hold and I just hear air".

Any other idea to checking, please.

THANKS.

#111276 - 02/16/10 04:35 AM Re: MOH setting up in SX-200D (G1004)  
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johnp Offline
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Could be a bad card, module, or cable. You could move the module to either the 3rd position on the same card or positions 3 or 4 on the slot 4 card.

You would need to make the changes in form 1 and 18

#111277 - 02/23/10 10:38 AM Re: MOH setting up in SX-200D (G1004)  
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acitech Offline
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Testing Music-Pager-Module in different UNIV card now. 02-04-04 circuit corresponds to pin 10 (RED/SLAVE pair) on same J25 connector. Is this correct? Thanks.

#111278 - 02/23/10 08:07 PM Re: MOH setting up in SX-200D (G1004)  
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johnp Offline
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Red/Slate pair would be correct on same J25 i.e. 10th pair.

#111279 - 02/25/10 10:07 AM Re: MOH setting up in SX-200D (G1004)  
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acitech Offline
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Sorry guys, but no good luck so far. I installed same Music/Paging Module hardware on a different MITEL SX-200 and it worked. Also, I moved it to 02-04-03 and 02-04-04, with setting on form # 1 & 18, which implies different UNIV card and different pairs although same amphenol cable, and nothing good so far.
Any other suggestion? some option to set we're missing? Thanks!

#111280 - 02/25/10 11:59 AM Re: MOH setting up in SX-200D (G1004)  
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AKroger Offline
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Have you checked/changed the AMP cable - or can you move it to the other bay to eliminate the cable?

And as JohnP stated have you verified you input impedance 600Oohms and input level -6 dBm. Its been a while but I remember installing an inline matching transformer to get MOH to work on a 200D.


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Pinnacle Communications Corp
Mitel/Hitachi
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#111281 - 02/25/10 12:12 PM Re: MOH setting up in SX-200D (G1004)  
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Steve Layton Offline
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2-4-3 and 2-4-4 are the same card different module which would be red/orange or red/slate pairs of J25. Are those what you are using?
Do you have 2 consoles and do they work?

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