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Joined: Mar 2010
Posts: 84
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OP
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Joined: Mar 2010
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Has anybody put the console in a ring group, so that ou can have the console and another phone ring at the same time.
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Joined: Jul 2001
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Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
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I don't think it can be done. A console can overflow to another phone or be answered using a tafas/pickup code.
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Joined: Mar 2010
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I thought maybe you could change the console extension to something other than 0 and make it work or possibly call fwd an extension in the ring to the console, but I could get either to work.
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Joined: Dec 2005
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RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
Nope, the system is smarter than that. And you cannot put the console in a ring group. Program it to timeout to night bells, or ring group. Once it overflows, the console will ring 1-2 times then it will go to timeout destination. Then TAFAS from bells, or answer ringing phone. And you CAN TAFAS from console to pick up the call at the console after it goes to time out destination.
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