mitel sx-50. How can I block outside long distance calls for certain rooms?

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mitel sx-50. How can I block outside long distance calls for certain rooms? #111555 04/22/10 12:24 PM
Joined: Apr 2010 Posts: 7 fort stockton anakata83 OP Member
OP anakata83 Member Joined: Apr 2010 Posts: 7 fort stockton	We have the Mitel sx-50 in our hotel and we are trying to block outside long distance call for a room. Does anybody know how to do it? Looked the manual but cant find any answer to that Thanks!!!!

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Re: mitel sx-50. How can I block outside long distance calls for certain rooms? #111556 04/22/10 02:32 PM
Joined: Dec 2005 Posts: 7,056 Fayetteville, NC Lightning horse RIP Moderator-Mitel, Panasonic
Lightning horse RIP Moderator-Mitel, Panasonic Joined: Dec 2005 Posts: 7,056 Fayetteville, NC	Do you have a "Room Status" button? NOT a "Status" button, a "Room Status" button. When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.

Re: mitel sx-50. How can I block outside long distance calls for certain rooms? #111557 04/22/10 03:22 PM
Joined: Apr 2010 Posts: 7 fort stockton anakata83 OP Member
OP anakata83 Member Joined: Apr 2010 Posts: 7 fort stockton	Yes, I do have the room status button. When I press Room status, it ask me for the EXT-NUMBER. I put the Room number and "0000 UNITS" start blinking. Then it doesn't allow me to do anything. Thanks for the reply!!

Re: mitel sx-50. How can I block outside long distance calls for certain rooms? #111558 04/22/10 03:56 PM
Joined: Oct 2004 Posts: 1,057 Phoenixville, PA fifty5footer Member
fifty5footer Member Joined: Oct 2004 Posts: 1,057 Phoenixville, PA	The system needs to be programmed for ARS, which allows you to selectively set rooms to the desired settings (i.e. LD, Local, Internal). If that wasn't done initially, you can't pick and choose rooms for LD/local access only. www.ResaleSystems.com 24 x 7 Mitel Parts and Free Tech Support

Re: mitel sx-50. How can I block outside long distance calls for certain rooms? #111559 04/22/10 04:05 PM
Joined: Apr 2010 Posts: 7 fort stockton anakata83 OP Member
OP anakata83 Member Joined: Apr 2010 Posts: 7 fort stockton	It used to work before with the room stat and ALLOW. But, now it doesn't. Do I need to have a technician program the system to ARS or Can I change the settings by myself? Thank you for the replay

Re: mitel sx-50. How can I block outside long distance calls for certain rooms? #111560 04/23/10 06:55 AM
Joined: Dec 2005 Posts: 7,056 Fayetteville, NC Lightning horse RIP Moderator-Mitel, Panasonic
Lightning horse RIP Moderator-Mitel, Panasonic Joined: Dec 2005 Posts: 7,056 Fayetteville, NC	FIRST you need to determine WHY it changed! Try changing some other rooms. Maybe that room has a different COS or COR. Has there been some work done on the system lately? Changing the 0000 to 9999 will block All outbound calls. When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.

Re: mitel sx-50. How can I block outside long distance calls for certain rooms? #111561 04/24/10 02:36 PM
Joined: Nov 2004 Posts: 290 Moore SC 29369 TDS Member
TDS Member Joined: Nov 2004 Posts: 290 Moore SC 29369	Try dialing *81 enter room # & see if you get options like occp/allow1 allow2 allow 3 if so set a room to allow 1,2,3 make test calls to see which allow blocks long distance

Re: mitel sx-50. How can I block outside long distance calls for certain rooms? #111562 04/26/10 11:21 AM
Joined: Apr 2010 Posts: 7 fort stockton anakata83 OP Member
OP anakata83 Member Joined: Apr 2010 Posts: 7 fort stockton	Thank you very much for your help. Really appreciate it! Mr. Lightninghorse, How can I change from 0000 to 9999? Mr. Icom: when i dial *81, it asks me for ROOM STATUS EXT-? When I enter the room number it tells me invalid. Is there any other way to block the long distance? Thank you very much

Re: mitel sx-50. How can I block outside long distance calls for certain rooms? #111563 04/26/10 11:21 AM
Joined: Apr 2010 Posts: 7 fort stockton anakata83 OP Member
OP anakata83 Member Joined: Apr 2010 Posts: 7 fort stockton	Thank you very much for your help. Really appreciate it! Mr. Lightninghorse, How can I change from 0000 to 9999? Mr. Icom: when i dial *81, it asks me for ROOM STATUS EXT-? When I enter the room number it tells me invalid. Is there any other way to block the long distance? Thank you very much

Re: mitel sx-50. How can I block outside long distance calls for certain rooms? #111564 04/26/10 12:50 PM
Joined: Dec 2005 Posts: 7,056 Fayetteville, NC Lightning horse RIP Moderator-Mitel, Panasonic
Lightning horse RIP Moderator-Mitel, Panasonic Joined: Dec 2005 Posts: 7,056 Fayetteville, NC	To change to 9999, dial 22, EXT Number, 9. To reset to 0000 dial 22, EXT Number, 0. See "Message Registration" in your manual. Have you checked other rooms to see if they work? It would seem that your room status was not set up correctly. When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.

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