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#111999 - 06/26/10 09:21 AM Re: SX200 EL Controller  
Joined: Oct 2005
Posts: 788
Phil Offline
Member
Phil  Offline
Member

Joined: Oct 2005
Posts: 788
Saint Augustine, FL
On Monday I will go back on site, and check all these things. Many thanks for your help!! clap


Phil

SCCE, TTA, CTP
Mitel search for systems, cards, phones, software, manuals and repairs!
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#112000 - 06/26/10 08:03 PM Re: SX200 EL Controller  
Joined: Dec 2005
Posts: 6,264
Lightninghorse Offline
Moderator-Mitel, Panasonic
Lightninghorse  Offline
Moderator-Mitel, Panasonic
*****

Joined: Dec 2005
Posts: 6,264
Fayetteville, NC
1488 and 1489 are correct. (MC1488 MC1489) Radio shack used to carry them. I get mine from DIGI-KEY now. $1 or so each, no shipping charge on my last orders! I stock up every April! Same chip used on 200 analog and 200D '036' MCC. Get a few 14 pin low profile dip sockets. That way, if they get blown again. no more soldering iron, just unplug and plug! smile


When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
#112001 - 06/27/10 06:38 AM Re: SX200 EL Controller  
Joined: Apr 2010
Posts: 39
Jason pell Offline
Member
Jason pell  Offline
Member

Joined: Apr 2010
Posts: 39
Chattanooga TN
Thanks for the info Lightnighourse I need to stock up myself!

#112002 - 06/27/10 06:53 AM Re: SX200 EL Controller  
Joined: Apr 2010
Posts: 39
Jason pell Offline
Member
Jason pell  Offline
Member

Joined: Apr 2010
Posts: 39
Chattanooga TN
Also does the smdr light flicker after you make a call?You might want to get a sr232 mini tester to help troubleshoot!

#112003 - 06/28/10 07:46 AM Re: SX200 EL Controller  
Joined: Oct 2005
Posts: 788
Phil Offline
Member
Phil  Offline
Member

Joined: Oct 2005
Posts: 788
Saint Augustine, FL
John, yes, it did work at one time, but stopped some time ago. Since we all know that 95% of people use their cell phones for long distance calls, all I can say is that the owner must be concerned about a piece of equipment that once worked, but now does not. I really don't think that there is that much revenue being lost here....


Phil

SCCE, TTA, CTP
#112004 - 06/28/10 11:51 AM Re: SX200 EL Controller  
Joined: Oct 2005
Posts: 788
Phil Offline
Member
Phil  Offline
Member

Joined: Oct 2005
Posts: 788
Saint Augustine, FL
Harry & Jason - it was a combination of both your answers. the Innform was in mode 0, and none of the classes of service nor the trunk group had SMDR enabled. By the way, it is option 702, rather than 703, but thank you just the same!! They are up and running now! :bow:


Phil

SCCE, TTA, CTP
#112005 - 06/28/10 03:39 PM Re: SX200 EL Controller  
Joined: Dec 2005
Posts: 6,264
Lightninghorse Offline
Moderator-Mitel, Panasonic
Lightninghorse  Offline
Moderator-Mitel, Panasonic
*****

Joined: Dec 2005
Posts: 6,264
Fayetteville, NC
I'm guessing the owner got a SURPRISE L/D bill that, in reality, was probably a result of employee activity. frown


When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
#112006 - 06/28/10 08:10 PM Re: SX200 EL Controller  
Joined: Apr 2010
Posts: 39
Jason pell Offline
Member
Jason pell  Offline
Member

Joined: Apr 2010
Posts: 39
Chattanooga TN
Good deal man!

#112007 - 06/29/10 06:51 AM Re: SX200 EL Controller  
Joined: Nov 2006
Posts: 196
TECHarry Offline
Member
TECHarry  Offline
Member

Joined: Nov 2006
Posts: 196
Winchester, VA
Glad you whipped it Phil. Sorry about the option number but I have a "senior moment" from time to time.

If Opt. 700 wasn't set correctly in those Classes of Service, I'd guess that somebody had their fingers in the programming when they shouldn't have. It couldn't have been that way from the start or the call accounting would have never worked. If this is a new customer, you might have a "tech shopper" who will let anyone work on their system if the price is right and that's a recipe for disaster


Harry at Telecom Equipment & Consulting
Specializing in Mitel systems for the Hotel/Motel industry
www.TECHarry.com
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