Phone Systems

Previous Thread
Next Thread
Print Thread
Rate This Thread
#113014 - 11/17/10 01:33 PM Mitel 5000 HX  
Joined: Mar 2008
Posts: 55
jfreeman Offline
jfreeman  Offline

Joined: Mar 2008
Posts: 55
Des Moines
I have a new system that I cannot get Hands Free on or off to work. I can get it to work on our demo unit in the office by pressing the feature code 319 but when I get on site it will not work. The customer has 4000 series intertel axxcess sets. Any ideas anyone has would be appreciated. Thanks in advance!

Mitel search for systems, cards, phones, software, manuals and repairs!
Mitel Equipment Search
Mitel Superset 4025 $35
#113015 - 11/18/10 07:22 PM Re: Mitel 5000 HX  
Joined: Sep 2005
Posts: 841
superfoneguy Offline
superfoneguy  Offline

Joined: Sep 2005
Posts: 841
Portland, OR
If 319 toggles the Handsfree feature, then probably the fones have IC calls no-answer forwarding to voicemail. Do you have access to programming at the customer site?

#113016 - 11/18/10 07:39 PM Re: Mitel 5000 HX  
Joined: May 2009
Posts: 1,177
DND ON Offline
DND ON  Offline

Joined: May 2009
Posts: 1,177
There are two feature codes which control hands-free intercom.

319 (Hands-free) controls the receive side; it needs to be turned on.

377 (Ring Intercom Always) controls the transmit side; it needs to be turned off.

As Super said, hands-free intercom will not work if the station forward path is enabled for intercom calls.

#113017 - 11/24/10 09:55 AM Re: Mitel 5000 HX  
Joined: Mar 2008
Posts: 55
jfreeman Offline
jfreeman  Offline

Joined: Mar 2008
Posts: 55
Des Moines

Moderated by  DrPbx 

Refurbished Phones & Equipment Search
Shout Box
FREE DESI Labeling System Software!
FREE DESI Labeling Software - Click Here!
Most Recent 5 Post
ESI 200 Hard Drive
by BigJon1023. 08/20/18 01:24 PM
Answers on 2nd try - CTX-100
by DD782. 08/20/18 12:53 PM
How do you attach pictures here??
by morephones. 08/20/18 07:57 AM
Bizarre Frontier/Verizon Malfunction
by Jim Bennett. 08/18/18 04:40 PM
Stromberg Carlson 6 button lamp issue
by morephones. 08/18/18 02:21 AM
Who's Online Now
33 registered members (Yoda, dans, ffej010, hbiss, upstateny, BTS01, DD782, nonameyet, justbill, Professor Shadow, Touch Tone Tommy, DonBoy, SSPhone, BigJon1023, Coral Tech, jkmartin, vicbob, JBean3329, jab1780, Daniel, Derrick, MooreTel, Skunky, morephones, dexman, Test-ok, newtecky, Silversam, pvj, Southernphoneman, pdxjim911, Rodava, 1 invisible), 768 guests, and 751 spiders.
Key: Admin, Global Mod, Mod
Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
Popular Topics(Views)
Newest Members
nicolas, JohnCB, Elec Tech West V, Nirmal Kumar, John Olden
48697 Registered Users
Forum Statistics
Most Online5,661
May 23rd, 2018
Today's Birthdays
puceekat, Russ - Positronics Telecom, SullyTex, Tel Collector 60, vanmeter
Top Posters(30 Days)
dexman 37
Yoda 18
Free Voip phone with every line!
FREE Voip Phone - Click Here!
Ad Spot for sale!
Free Phone Repair Diagnostic
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2018
Trusted Partners