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#113125 12/13/10 03:44 AM
Joined: Dec 2010
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Guys this is my first post but I have been reading a lot. I have MicroCall call accountting software. I had this setup on a PC and it was running fine until last week. The PC is dead so I thought no big deal I will setup on a new PC. So I reinstalled MicroCall but I can not get the data collection to work I'm using the recommended setting from the help file for the IP setting 10.22.161.1 port 1752. When I look in the MicroCall error log I get TCP/IP Server 10.22.161.1:1752 Connection Refused. Is there some place on the SX-200ICP I can look to see if the port is set to 1752 or something else. I know this thing works I just need to figure out the correct setting.

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#113126 12/13/10 04:54 AM
Joined: Dec 2005
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RIP Moderator-Mitel, Panasonic
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Start with Form 34. That should give you the info you need to look for the IP setting. If you don't know where it is, you need to contact a Mitel certified tech. Messing around in the forms (Deep Progamming) can get you, and/or the system, in serious trouble! frown


When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
#113127 12/13/10 11:43 AM
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try this range 61320 to 61328
these ports are normaly used for hotel interfaces

#113128 12/13/10 12:55 PM
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To my knowledge port 1752 is for the 3300ICP not the 200ICP. Ports 61320 - 61328 are the data ports for the 200ICP if you can't connect to the printer port for the SMDR.


Jon


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#113129 12/15/10 01:35 AM
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Is the ICP an MX or CX Controller?


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