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#113460 - 02/25/11 06:56 AM Tied trunks all the time  
Joined: Jul 2010
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deadwalleye Offline
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deadwalleye  Offline
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Naples, FL
Why do you think on the Mitels when you transfer an incoming call to an out side line the CO trunks dont disconnect. They can stay connected for months and months. This only happens when I used the cordless phone (ONS ports) I do have far end supervision enabled on the trunks.

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#113461 - 02/25/11 07:19 AM Re: Tied trunks all the time  
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westerntelephone Offline
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westerntelephone  Offline
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Idaho Falls, Idaho USA
Check your settings in form 13. Try setting far end answer supervision to no. Also check disconnect timer.

#113462 - 02/25/11 07:33 AM Re: Tied trunks all the time  
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fifty5footer Offline
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Dropping the disconnect timer down to the minimum setting (100ms)makes the trunks much more sensitive to disconnect signals, and takes care of that problem 95% of the time.


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#113463 - 02/25/11 11:15 AM Re: Tied trunks all the time  
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Lightninghorse Offline
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Are you using the ONS ports as looped back C.O. ports on a test/lab system? If so, most mitel systems give NO disconnect signal on ONS ports.


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#113464 - 02/25/11 02:23 PM Re: Tied trunks all the time  
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deadwalleye Offline
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deadwalleye  Offline
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Posts: 189
Naples, FL
Lightinghorse, This is with real CO lines.

westerntelephone, are you sure its not supposed to be yes?

fifty5footer, I will try what you suggested.

#113465 - 02/25/11 03:16 PM Re: Tied trunks all the time  
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westerntelephone Offline
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westerntelephone  Offline
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Idaho Falls, Idaho USA
I was looking at a system remotely, and CO trunks were set to no, T-1 set to yes.


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