Phone Systems


Previous Thread
Next Thread
Print Thread
Rate This Thread
Page 1 of 2 1 2
#113697 - 04/15/11 10:36 AM Innovation 2020  
Joined: Jul 2010
Posts: 189
deadwalleye Offline
Member
deadwalleye  Offline
Member

Joined: Jul 2010
Posts: 189
Naples, FL
I have an innovation Innline 20/20 I want to be able to set a wake up call within a guest room.

I have the Guest Services menus setup and you can dial the hunt group to check your messages and hit star to get into the guest service menus and set the wake up call.

I am having trouble in the mitel though. I want to set a speed code. I have had no success. I was wondering if anyone had an Idea? The hunt group is 77.

Mitel search for systems, cards, phones, software, manuals and repairs!
Mitel Equipment Search
Mitel Superset 4025 $35
#113698 - 04/15/11 01:58 PM Re: Innovation 2020  
Joined: Oct 2004
Posts: 1,056
fifty5footer Offline
Member
fifty5footer  Offline
Member
****

Joined: Oct 2004
Posts: 1,056
Phoenixville, PA
Assuming you have COV or DNI integration to the voicemail system
"77*9*9**". *9 equals a one second pause, ** equals the DTMF digit *


www.ResaleSystems.com 24 x 7 Mitel Parts and Free Tech Support
#113699 - 04/15/11 02:03 PM Re: Innovation 2020  
Joined: Sep 2008
Posts: 385
Steve Layton Offline
Member
Steve Layton  Offline
Member

Joined: Sep 2008
Posts: 385
Scappoose,OR
If you are trying to set the wakeup through the voice mail boxes it will depend on the integration with the Innline. If it is ONS then you are out of luck because I think the only way to accomplish that is to be able to program the ports on a DNIC card as sub-attendants.

#113700 - 04/15/11 09:55 PM Re: Innovation 2020  
Joined: Jul 2010
Posts: 189
deadwalleye Offline
Member
deadwalleye  Offline
Member

Joined: Jul 2010
Posts: 189
Naples, FL
It is DNIC integration. 77*9*9** did not work. It should work but it does not. I have tried many combos...i have tried 77*9*9*6** and that doesn't work either. Could it not be getting the DTMF?

#113701 - 04/15/11 09:57 PM Re: Innovation 2020  
Joined: Jul 2010
Posts: 189
deadwalleye Offline
Member
deadwalleye  Offline
Member

Joined: Jul 2010
Posts: 189
Naples, FL
no that couldn't be it either because my other Speed dials are working. Ah well back to the manual.

#113702 - 04/16/11 06:06 AM Re: Innovation 2020  
Joined: Oct 2004
Posts: 1,056
fifty5footer Offline
Member
fifty5footer  Offline
Member
****

Joined: Oct 2004
Posts: 1,056
Phoenixville, PA
In the COS of the voicemail ports, enable #261 so the pbx will send dtmf digits to the voicemail. Since you're uisng DNI integration, you shouldn't need to use '*6', since the vmail aready get the station info through the dni ports.


www.ResaleSystems.com 24 x 7 Mitel Parts and Free Tech Support
#113703 - 04/18/11 01:08 PM Re: Innovation 2020  
Joined: Jul 2010
Posts: 189
deadwalleye Offline
Member
deadwalleye  Offline
Member

Joined: Jul 2010
Posts: 189
Naples, FL
Fifty5footer,
Enabling Option 261 in the Voice Mail COS did not fix the issues.

Option 261: enabled
For 31 is programmed like so 77*9*9**
Mailbox is checked in.

the option to hit star is there to set the wake up.

#113704 - 04/18/11 04:22 PM Re: Innovation 2020  
Joined: Aug 2005
Posts: 2,135
telephoneguy Offline
Member
telephoneguy  Offline
Member

Joined: Aug 2005
Posts: 2,135
salinas, CA, USA
Try taking out a *9. You might be pausing too long.

#113705 - 04/20/11 06:31 AM Re: Innovation 2020  
Joined: May 2005
Posts: 372
AKroger Offline
Member
AKroger  Offline
Member

Joined: May 2005
Posts: 372
Palm Harbor, Florida,Pinellas
You have to assign a station in the PBX and match that station with the AGS menu key MB or translate it in the port type in the innline. The AGS menu key MB is seperate but linked to the other AGS menu boxes


Alex Kroger
Pinnacle Communications Corp
Mitel/Hitachi
Nationwide Hospitality Provider
#113706 - 04/27/11 10:57 AM Re: Innovation 2020  
Joined: Jul 2010
Posts: 189
deadwalleye Offline
Member
deadwalleye  Offline
Member

Joined: Jul 2010
Posts: 189
Naples, FL
AKroger,

Sorry it took so long to get back to you but I do have the AGS Menu Default associated with the Mailbox for every extension. Then inside the AGS menu I have the set wake up call option added to the default AGS menu.

I have tried taking out the *9 and just putting 77** and that didn't work either.

I wonder it its the Mitel or The Innline?

Page 1 of 2 1 2

Moderated by  DrPbx 

Refurbished Phones & Equipment Search
Shout Box
FREE DESI Labeling System Software!
FREE DESI Labeling Software - Click Here!
Most Recent 5 Post
7400 Cisco Anyconnect VPN
by mfecko. 08/15/18 11:54 AM
Just got these in and want sold,
by usedphones. 08/14/18 10:41 PM
august 15
by dude. 08/13/18 11:12 PM
Anyone have an Gen 2 ESI 482 Card?
by upstateny. 08/13/18 08:11 PM
5000-4707 - ESI 30D Business Phone
by ThePhoneConnection. 08/13/18 04:11 PM
Who's Online Now
54 registered members (Test-ok, Why Me!!!, newtecky, pbogi, paulw, pdxjim911, hbiss, pvj, jkmartin, Mercenary Roadie, brokeda, justbill, skip555, Silversam, Yoda, Carlos#1, Derrick, FSTC, nameless, dexman, JBean3329, Steve M, Professor Shadow, usedphones, michaelg, Touch Tone Tommy, phonemeister, mbhydro, SSPhone, dwflood, upstateny, VIBob, Coral Tech, barnito, Daniel, seafort, BTS01, mike b, jab1780, NateBates, Ruben, vicbob, dude, Carl Navarro, RedBul, Allen Wesley, mfecko, gdtm, oobie, DBWann, Bob Johnson SGF, John Olden, ffej010, 1 invisible), 1,008 guests, and 828 spiders.
Key: Admin, Global Mod, Mod
Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
Popular Topics(Views)
Newest Members
John Olden, Michael Guin, Southernphoneman, YDY, Guardian Angel
48693 Registered Users
Forum Statistics
Forums61
Topics91,352
Posts621,873
Members48,693
Most Online5,661
May 23rd, 2018
Today's Birthdays
dbman, Irving Ross, rburris389, RHS, wood, XetaTech
Top Posters(30 Days)
dexman 36
Yoda 15
Free Voip phone with every line!
FREE Voip Phone - Click Here!
RESPONSIVE WEBSITE DEVELOPMENT
Ad Spot for sale!
Free Phone Repair Diagnostic
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2018
Trusted Partners
Sitemap