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#113849 - 05/09/11 09:34 AM A 62 Printer Queue Full  
Joined: Jul 2010
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deadwalleye Offline
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deadwalleye  Offline
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Naples, FL
Anyone ever run into this alarm "A 62 Printer Queue Full" on the SX-50 i've done a *32. I am currently researching what a *75 "Purge and Suspend" will do to the phone system.


Any suggestions. Hopefully not a bad Generic Module.

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#113850 - 05/09/11 10:00 AM Re: A 62 Printer Queue Full  
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Lightninghorse Offline
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Fayetteville, NC
The queue is full because 'something' is being sent to the printer port and not being allowed to print. Typically the SMDR pricing device is down, or the printer on the serial port is down.

'Purge and suspend' will empty the queue and 'suspend output'.

What, if anything, is connected to the serial port?


When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
#113851 - 05/09/11 10:45 AM Re: A 62 Printer Queue Full  
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Mitel Tech Offline
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California
Hint: When you get it fixed, remember to do "Resume Printer" if you need the output for CAS etc...


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#113852 - 05/09/11 11:14 AM Re: A 62 Printer Queue Full  
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deadwalleye Offline
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deadwalleye  Offline
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Naples, FL
You think this error could by why the wake up calls are not setting? I set the wake up and then when I view the wake up its not there?

#113853 - 05/09/11 11:39 AM Re: A 62 Printer Queue Full  
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deadwalleye Offline
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deadwalleye  Offline
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Naples, FL
*75 + 0 and # fixed both issues.

#113854 - 05/09/11 05:16 PM Re: A 62 Printer Queue Full  
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Lightninghorse Offline
Moderator-Mitel, Panasonic
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Fayetteville, NC
BUT, you've only put off the problem. You need to see what is trying to output through the serial port and turn it off. OR fix whatever is connected to the serial port. Suspend will STILL allow the queue to fill up and eventually lock-up the system AGAIN!


When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
#113855 - 05/09/11 05:19 PM Re: A 62 Printer Queue Full  
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johnp Offline
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Ann Arbor, MI
Kind of like a toilet, it will fill up till it's flushed again, time to find the reason why it's not flushed after each use smile

#113856 - 05/09/11 06:46 PM Re: A 62 Printer Queue Full  
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deadwalleye Offline
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deadwalleye  Offline
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Naples, FL
the call accounting machine was turned off for an extended period of time. this was before I was notified of the issue so could that have been it?

#113857 - 05/09/11 06:48 PM Re: A 62 Printer Queue Full  
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deadwalleye Offline
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deadwalleye  Offline
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Naples, FL
so the CA printer lighting horse hit it on the head for the cause.

#113858 - 05/10/11 12:01 PM Re: A 62 Printer Queue Full  
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telephoneguy Offline
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Smart fellow, that LH

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