Phone Systems


Previous Thread
Next Thread
Print Thread
Rate This Thread
#114713 - 10/19/11 06:52 AM Mitel 5000 - change trunk rules  
Joined: Jun 2010
Posts: 6
GregR Offline
Member
GregR  Offline
Member

Joined: Jun 2010
Posts: 6
New Jersy
I sure hope this is an easy one!
Can the MITEL 5000 be set up allow specific trunks to be used for incoming access, while allowing others to be used for incoming/outgoing?
I have an application (basic, but very effective) that does call recording. We need to allow users to call out on a non-recorded line.
My plan was to diasable recording on 3 trunks in that app, and have users dial the trunk directly for non-recorded outgoing access, like 90049,or 50 or 51, then make their call. This way I know all incoming calls are recorded, and the only calls that are NOT recorded are made on those trunks. But I have to somehow "remove" those 3 trunks from handling incoming calls.
I have just enough knowledge to screw it up royally, so any help is appreciated.


Gregory Ritz
Mitel search for systems, cards, phones, software, manuals and repairs!
Mitel Equipment Search
Mitel Superset 4025 $35
#114714 - 10/19/11 09:18 AM Re: Mitel 5000 - change trunk rules  
Joined: May 2009
Posts: 1,178
DND ON Offline
Member
DND ON  Offline
Member
*****

Joined: May 2009
Posts: 1,178
Connecticut
You can split them into different trunk groups, and designate one for outgoing access.

Inbound routing is programmed by the carrier.

#114715 - 10/19/11 10:41 AM Re: Mitel 5000 - change trunk rules  
Joined: Jun 2010
Posts: 6
GregR Offline
Member
GregR  Offline
Member

Joined: Jun 2010
Posts: 6
New Jersy
Thank you, and now that I have created the new Trunk group and added the trunks, can you tell me where in the DB programming I tell the system NOT to use my new group for incoming calls, but to use it for Outgoing only?


Gregory Ritz
#114716 - 10/19/11 11:21 AM Re: Mitel 5000 - change trunk rules  
Joined: May 2009
Posts: 1,178
DND ON Offline
Member
DND ON  Offline
Member
*****

Joined: May 2009
Posts: 1,178
Connecticut
You can't.

Inbound routing is programmed by the carrier. You would have to order changes from them.


Moderated by  DrPbx 

Refurbished Phones & Equipment Search
Shout Box
FREE DESI Labeling System Software!
FREE DESI Labeling Software - Click Here!
Most Recent 5 Post
ITT 501A changing ringers to intercom
by morephones. 11/15/18 07:52 AM
CLI "Passthrough" on SIP Trunks
by T.C. 11/14/18 10:48 PM
MP20S Red Blinking "Run" Light
by A1BizCom. 11/14/18 06:57 PM
Mitel SX200 BLF Hold pickup
by tday. 11/14/18 06:03 PM
MICS and pass caller ID
by ffej010. 11/14/18 02:25 PM
Who's Online Now
46 registered members (dexman, jacktel, Joel J., T.C, GeorgeO, MooreTel, phonman123, Mtelecom, Skunky, bdtprez, morephones, phonemeister, newtecky, justbill, Mercenary Roadie, ChrisRR, junkman, Carlos#1, pvj, Professor Shadow, Yoda, Please Just Work, Jared R, skip555, jknichols, Touch Tone Tommy, VIBob, JBean3329, Bob3470, Stix1, usedphones, hitechcomm, jeffmoss26, hbiss, Matt_GC, Motohead, Biztel Cuban Okie Tech, simpsoncomm, seafort, Daniel, Bigmacx, A1BizCom, larry the phoneguy, chazrc, 2 invisible), 720 guests, and 482 spiders.
Key: Admin, Global Mod, Mod
Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
Popular Topics(Views)
Newest Members
ak917, Bigmacx, Wayo, Mtelecom, frankpinto
48812 Registered Users
Forum Statistics
Forums62
Topics91,812
Posts624,558
Members48,812
Most Online5,661
May 23rd, 2018
Today's Birthdays
3T, biprgriff, mandi, Socrates, TimH64
Top Posters(30 Days)
justbill 134
dexman 73
ChrisRR 63
RESPONSIVE WEBSITE DEVELOPMENT Need to check code
Free Phone Repair Diagnostic
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2018
Trusted Partners
Sitemap