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Joined: Feb 2005
Posts: 33
sampson Offline OP
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I just started at a new company and they have a Mitel 3300 ICP. I am trying to set up a new extension, but cannot find where programmed extension are listed. Right now I am typing extensions in edit extension and if it doesn't find it then I know it is available - there has to be an easier way! I have never worked on this type of system before so any feedback would be appreciated.

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Joined: Feb 2005
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sampson Offline OP
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Well I found a report that shows all the extensions that have been programmed - Telephones Programmed. I have spent the past couple work days trying to find this info out....looks like I have quite a bit of learning ahead of me. If there are any tips or tricks that you want to send my way for easy and simple M/A/Cs I would definately welcome them!
Thanks all!
-Glenn

Joined: Aug 2005
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If you're going to be administering a Mitel on a regualr basis, the best way to avoid the Gotchas is to get Mitel trained. You can do this as an end-user through Mitel, or I believe that 55'er offers Mitel training.

Training also used to be available from a company in Memphis, but they are now defunct.

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sampson Offline OP
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Thanks - we do have a phone vendor that can do most of what is necessary here, I just like to have some knowledge so I don't have to call someone for every little thing. I will look into some training.
-Glenn

Joined: Mar 2005
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On this forum, as well as others, search for FAQs, they can give you insights on some gotchas with any system...

Jim


NCSS NCTS NCTE CS1000E 5.5 CallPilot 5.0
MITEL 5000 3300 NuPoint

"If I had known it would turn out like this, I would have become a locksmith"
Albert Einstein

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