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I have a tech at a site who has installed the external moh device, but does not know how to program the phone to play the moh. Does anyone have the program codes for this?
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If my memory serves me correct..I think it's prgm 7. It sould come up with (defaults) Enable Background music =N Enable Music on Hold =N change them to Y ------------------ | Need a Telephone | Telephone Installers
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Is there a way to do this without a display phone?
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When you put MOH on the Onyx VS you will loose line port 4.
There are a couple of programs, 7 and 3, you need a display set and you will more then likely have to do it at 300 as it usualy is the COS for programming the system.
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<font face="Verdana, Arial" size="2">Originally posted by dtmf:
When you put MOH on the Onyx VS you will loose line port 4.
There are a couple of programs, 7 and 3, you need a display set and you will more then likely have to do it at 300 as it usualy is the COS for programming the system.</font> Its BGM that uses line 4 not MOH.
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Yup, my bad. I forgot it was the BGM that uses line port 4.
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So are there 2 separate ports for MOH and BGM? Perhaps the tech plugged the MOH into the wrong port?
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Joined: Mar 2001
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There is only one MOH connection. You can enable BGM and that's where you loose line 4 as it uses that port for the BGM.
[This message has been edited by dtmf (edited October 26, 2004).]
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