web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#117328 02/10/06 07:28 AM
Joined: May 2004
Posts: 195
Timbo Offline OP
Member
OP Offline
Member
Joined: May 2004
Posts: 195
Has anyone run into this one....a two cabinet DSO1 with three extensions (all on the 1st Station Module on the 2nd cabinet) that intermittantly just either go "off-hook" by themselves or will make a single "beep" through the speaker?
When watching the system using a terminal and the "H-D" command the extensions in question will show "PG Ring". I've tried system resets and loosening the top screw on the amphenol connector to make sure it's not pulling away at the bottom (run into that a few times wink ).
I don't think it's the station module because it was working fine until we added another station module last week so we could install an NVM voice mail. Could the new module be causing problems with ports on the original module under it? The voice mail is working fine....

Timbo

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#117329 02/10/06 09:52 AM
Joined: May 2003
Posts: 2,924
Member
*****
Offline
Member
*****
Joined: May 2003
Posts: 2,924
make sure the ribbon cable is not crimped and plugged in straight. They are hard to see!!

#117330 02/17/06 02:43 AM
Joined: May 2003
Posts: 1,362
Member
*****
Offline
Member
*****
Joined: May 2003
Posts: 1,362
Timbo, boy have I had that problem before! Wish I could say I knew how to fix it, we got lucky and Nitsuko finally gave us an Onyx to replace the DS01 with. You may want to check this thread SSPhone had some suggestions for me that may be worth checking into. https://www.sundance-communications.com/cgi-bin/ultimatebb.cgi?/ubb/get_topic/f/7/t/000058.html

#117331 02/18/06 05:30 AM
Joined: Mar 2004
Posts: 880
Likes: 1
Member
Offline
Member
Joined: Mar 2004
Posts: 880
Likes: 1
We sold a bunch of DS01 way back and only have 1 multi-cab still installed and am working on getting that one replaced soon.

Several of the multi-cab systems eventually failed, basically the thing would go haywire and loose its mind, a cabinet would go out, lost programming, phones resetting, etc.

Sometimes a system reset would cure the problem for awhile. Usually after throwing some hardware at it (station mod, aux, saux, xaux or even the ksu) the bad component would be eventually determined.

#117332 02/20/06 06:21 AM
Joined: May 2004
Posts: 195
Timbo Offline OP
Member
OP Offline
Member
Joined: May 2004
Posts: 195
Thanks for the help guys...we ended up moving the 3 extensions to ports on the new module and did a "port swap" everything seems to be OK for now.

Timbo


Moderated by  JWRacedog 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,696
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,708 CTX100 install
186,794 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 12
TDKs79 8
teleco 4
Who's Online Now
3 members (Yoda, Toner, Curlycord), 135 guests, and 240 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5