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#117782 04/23/07 08:32 AM
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A customer of mine called today and said that his voice mail system hard drive crashed. He brought it to a pc repair place and had the hard drive cloned and now he is getting a security error and cannot use his voice mail. How could we install a new hard drive and still have the settings of the old hard drive???? Originally when the hard drive went he had a CRC on Drive C error. But since he installed the Ghost copy on the New hard drive and installed the new hard drive in the voice mail.... he has a security error. Anybody have any idea???

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#117783 04/23/07 09:48 AM
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You have to contact CTL direct to get it repaired. Unless you actually duped the drive when you bought it (not Norton) it won't work. Their security is tight.

#117784 04/24/07 01:33 AM
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Thanks, I will do that... just wanted to know if there was any way around that. Thanks anyway


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