|
|
Joined: Jun 2003
Posts: 117
Member
|
OP
Member
Joined: Jun 2003
Posts: 117 |
Can anybody tell me the easiest way to upgrade a Mics 2.0 to lets say a 4.1. And what version of software is required to call forward a flash2 mail box to an external #?Thanx...Mike
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Apr 2002
Posts: 140
Member
|
|
Member
Joined: Apr 2002
Posts: 140 |
the easiest way is to switch out the software. you will lose programming. if that is not an option the you have to get the upgrade cartridge which are not very easy to find.
|
|
|
|
|
Joined: Apr 2002
Posts: 305
Member
|
|
Member
Joined: Apr 2002
Posts: 305 |
I agree with the previous post ,replace the old s/w with a new one ,but if you want to save the translation or your old programs ,you can use upgrade tools (doesn't work all the times its a 50% chance ) but its available .In regarding to the flash vm to transfer out side from the CCR you will need at least rel 1.9 or higher.By the way if you will use the upgrade tool make sure that you get the correct one they have 2 kinds one for regular MICS and the other for the XC . I hope that helps.
|
|
|
|
|
Joined: Jun 2003
Posts: 117
Member
|
|
OP
Member
Joined: Jun 2003
Posts: 117 |
What software in the mics ,is required to call forward a mailbox ,outside the system.Thanx...Mike
|
|
|
|
|
Joined: Apr 2002
Posts: 305
Member
|
|
Member
Joined: Apr 2002
Posts: 305 |
I'm not sure what you mean by forwarding a mailbox out of the system,if you mean a outcalling after some one leave a msg then the vm will call out to a cell phone or a pager if thats what you want then you can use flash rel 1.7 or higher but if you want the option of a live trnsfer out of the mailbox like dial i.e dial 7 to reach me or something like that then this option is not availble on the flash but its available on the NAM and the callpilot.If you want to transfer the call externally from a telephone you will need MICS or CICS 4.1 or higher.I hope that helps.
|
|
|
|
|
Joined: Jun 2003
Posts: 117
Member
|
|
OP
Member
Joined: Jun 2003
Posts: 117 |
Thanx...the 4.1 was the answer I needed. I am assuming the user of the mailbox will have the option of using a destination code to call forward his mailbox to an external number...Mike
|
|
|
|
|
Joined: Apr 2002
Posts: 305
Member
|
|
Member
Joined: Apr 2002
Posts: 305 |
On relese 4.1 or higher you will use Feature 4 to forward the extension and you have to build a routing table with a destination number to be able to externaly forward the extension(not the Mailbox).
|
|
|
|
|
Joined: Jun 2003
Posts: 117
Member
|
|
OP
Member
Joined: Jun 2003
Posts: 117 |
Thanx for all the info...Mike
|
|
|
|
Forums84
Topics94,287
Posts638,793
Members49,767
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
178
guests, and
398
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
