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#121021 03/17/04 12:50 PM
Joined: May 2003
Posts: 50
Davee Offline OP
OP Offline
Joined: May 2003
Posts: 50
Question: Why does the BCM/Norstar affix the area code on caller id info to the end of the number. When the call comes in your are shown a 10 digit number area code first. However when you view the call log you see a seven digit number followed by the area code. Simply selecting an outgoing line should place a return call, but it dials the seven digit number followed by the area code which doesn't work for ten digit dialing. Why is this? Is there a fix?

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#121022 03/17/04 02:06 PM
Joined: Apr 2002
Posts: 157
Joined: Apr 2002
Posts: 157
CI info gives you the opportunity to add or "trim" numbers. if you add the area code it will dial out the number when you select the line. Guess they never changed it because some areas still use 7 digit dialing.

Moderated by  MooreTel, NTlayoff 

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