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#121311 05/17/04 07:14 AM
Joined: Nov 2001
Posts: 442
teleco Online Content OP
OP Online Content
Joined: Nov 2001
Posts: 442
Is there any sw version for a Mics to allow a station to be forwarded off site? I'm tring to have a call transfered by the operator call forward off site.

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#121312 05/17/04 07:44 AM
Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630
you can do it two ways. the MICS 4.1 and above allow you to call forward off-site, but they do a trunk to trunk transfer, thus using two lines to complete the call. The other way to do it is have centrex enabled on your telephone lines. The operator simply uses the link button to make the transfer off-site.

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Moderated by  MooreTel, NTlayoff 

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