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Joined: Oct 2004
Posts: 59
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OP
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Joined: Oct 2004
Posts: 59 |
I have a customer who wants currently installed doorphones on a MICS 6.1 to call a 1800 number. In programing, you can only call internal extentions with the doorphone but I set up a destination code with the 1800 number as dial out digits. It calls the number, but the doorphone places the call on hold. Anyone help? Thanks, Jeff Koehler [email protected]
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Joined: Oct 2004
Posts: 7
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Joined: Oct 2004
Posts: 7 |
Did you try setting the door phone to ring to an extension that is set to external fwd to the number?
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Joined: Oct 2004
Posts: 59
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OP
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Joined: Oct 2004
Posts: 59 |
yes,
with both an ata and a digital set. I get the same problem. For some reason when the call is transfered to an external #, either the system or the doorphone place the call on hold.
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Joined: Oct 2004
Posts: 7
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Joined: Oct 2004
Posts: 7 |
How many intercom buttons did you assign to the Door phone? I believe the you are supposed to assign 1. Maybe if you try 2 it won't put the call on hold.
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Joined: Oct 2004
Posts: 59
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Joined: Oct 2004
Posts: 59 |
I've tried one and two intercom buttons
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