Business Phone Systems

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Joined: Nov 2003
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This is my first experience with "distinctive ringing" service from the Telco. Client has one line on a CICS and the Telco is providing a second number (distinctive ring) for the fax. When I call the fax #, L1 also rings on the CICS.

It is my understanding that only the fax should ring. I have the fax crossed directly to L1, straight from the Telco and not after the CICS.

???

Thanks in advance,

D. Ocean
Miami, FLA


D. Ocean
Miami, FL
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The only way to keep the Norstar from ringing would be to install a distinctive ring switching unit before the KSU which would block the fax ring from getting through to the phone system. As far as I know, Norstar can't distinguish distinctive rings.


Moderated by  MooreTel, NTlayoff 

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