web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#123372 05/03/05 12:21 AM
Joined: May 2005
Posts: 1
pradeep Offline OP
Member
OP Offline
Member
Joined: May 2005
Posts: 1
I've recently done a callpilot installation on Norstar 8/16 System. The problem i'm facing is that, when a call happens and the autoattend picks up and delivers the greeting, if the caller disconnects the call, after a while the operator receives a call which gives him something like a fax beep.

This happens only when the call gets abandoned.

It will be highly appreciated if anyone can support me on this.

Regards

Pradeep

Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

#123373 05/03/05 02:06 AM
Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
Offline
Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086
First thing that I would check is your line supervision. You MUST have line supervision ON if being answered by Auto Attendant. That is what it sounds like to me.


If CON is the opposite of PRO
Then what is the opposite of Progress?

Moderated by  MooreTel 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,693
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,096 Shoretel
187,702 CTX100 install
186,790 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
Who's Online Now
0 members (), 107 guests, and 245 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5