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Joined: Mar 2005
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The company has Norstar MICS with version 1.1. They would like to upgrade thier software and maybe add some voicemail. What is the process for upgrading the software? Thanks
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Joined: Jan 2005
Posts: 826
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If you don't mind reprogramming the system, it is as painless as purchasing the new software, plugging it in (power down first), then programming. If there are a lot of phones in complex configuration (or you just don't want to reprogram), you will have to upgrade in a couple of steps, using the "upgrade tool". This process saves most of the reprogramming, but I have heard of people losing everything anyway. Good Luck! ------------------ BCM Guy www.BCMguy.com Learn more about the Nortel Networks Business Communications Manager HERE !
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Joined: Mar 2005
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Will all of the telephones accept new software?
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Joined: Jan 2005
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All old Norstar phones are supported in new MICS software. If your phone model numbers are M7xxx or T7xxx, they will work. ------------------ BCM Guy www.BCMguy.com Learn more about the Nortel Networks Business Communications Manager HERE !
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Joined: Mar 2005
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Thanks for all your info!!!!
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