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#123775 06/08/05 05:43 AM
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The company has Norstar MICS with version 1.1. They would like to upgrade thier software and maybe add some voicemail. What is the process for upgrading the software? Thanks

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#123776 06/08/05 06:10 AM
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If you don't mind reprogramming the system, it is as painless as purchasing the new software, plugging it in (power down first), then programming. If there are a lot of phones in complex configuration (or you just don't want to reprogram), you will have to upgrade in a couple of steps, using the "upgrade tool". This process saves most of the reprogramming, but I have heard of people losing everything anyway.

Good Luck!



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#123777 06/08/05 01:35 PM
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Will all of the telephones accept new software?

#123778 06/08/05 01:46 PM
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All old Norstar phones are supported in new MICS software. If your phone model numbers are M7xxx or T7xxx, they will work.


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BCM Guy
www.BCMguy.com
Learn more about the Nortel Networks Business Communications Manager HERE !


Marty Beutler
Follow me on my quest to webify all of us at Webify.Us
--> Providing Business Relevance for Web 2.0 Technologies
#123779 06/08/05 01:49 PM
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Thanks for all your info!!!!


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